iPhone 7 Lock screen on call

I had an iPhone 6S with IOS 9, never had this problem. When I was on a call, the screen would dim or go out if near my ear, but never lock the screen.


Now, with iPhone 7 and IOS 10, the phone goes to the lock screen while on a call after the lock screen timeout is reached. Again, with the 6s/IOS 9, the screen might dim or go out while near ear, but would stay in the phone app so that I'd have access to the call controls without having to unlock the phone, or slide the screen, etc.


What's up with that?

iPhone 7, iOS 10

Posted on Sep 21, 2016 7:51 AM

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18 replies

Sep 21, 2016 12:15 PM in response to pfinfante

I have this same issue as well. Not to mention if I place my call on mute on my iPhone 5, and then the screen timeout is reached I need to press the home button to wake up the phone, press the home button again to type in my passcode, then the phone unlocks to the home screen (not the phone app where I had left it before the lockscreen timeout) then tap the green bar at the top of the screen to get back to my phone controls. By this time the person I'm talking to thinks I hung up because they didn't hear from me while it took me so long to unmute my phone. This is very important while on conference calls with multiple members. This also happens with my iPhone 6 (seems to be an iOS10 thing).

Sep 23, 2016 9:48 AM in response to pfinfante

I just accidentally learned how to access the call functions from the lock screen! While on a call, tap the phone number/call duration timer on the lock screen and the phone controls appear. You can test this by plugging in headphones while on a call and pressing the sleep/wake button on the phone to lock it (this will end the call if you don't have headphones plugged in). I wish changes like this would be noted somewhere. I hope this helps people!

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iPhone 7 Lock screen on call

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